Enliven Community has evolved through years of learning, listening and building together. What started as an idea to support shared decision-making has grown into a nationally recognised approach that empowers people who share supports with real decision-making power. Today, we’re excited to unveil a new brand that reflects this journey.
Enliven Community has now been facilitating groups sharing supports for three incredible years. This began as an idea, of a brand-new role where people with disability who share supports, are supported to have collective choice and control over their supports. But as with all innovation, our ideas were vast, and needed piloting, testing, feedback, and evolving.
Our North Star has never waivered – the vital need for people with disability who share supports to be empowered to have genuine choice and control in their supports. Where we have developed is in our understanding of what delivery best meets this need for participants, what this need looks like, how to best support this in the ever-evolving NDIS landscape, and the best way to work with providers to create change.
Through this time, we’ve had steadfast commitment to listening, learning, and developing. We’ve delivered the two-year National Community Cooperative Pilot Project (with an invaluable independent evaluation) as well as multiple smaller internal pilots, and hosted both Lived Experience and Sector Advisory Groups. We’ve engaged in all levels of the sector including the NDIS and the Quality and Safeguarding Commission, met with countless advocacy and support provider organisations, and connected at conferences across the country. We’ve hosted consultation sessions on work we’ve been developing, and co-designing of resources for participants, by participants. All while of course having our boots on the ground growing to have a participant cohort of 200 people over five states.
Through this time and learning, our service offering has evolved from abstract, experimental and conceptual to a solid commitment of three key formal mechanisms we support groups through:
- Providing formal, systemic feedback to Shared Support Providers to shape how supports are delivered
- Reviewing shared in-home support providers to ensure it’s the right provider for them, and if not, selecting a replacement provider
- The ‘Choice and Control Charter’ – our new three-way charter between the group and their Shared Providers, of their commitment and transparency in the service delivery at the property after negotiating and collaborating on the expectations.
The service has become a structured system that gives Choice Collectives legitimate, protected power over their shared supports — not just influence, but authority. What began as an idea has become a formal, sector-recognised way for groups to hold genuine power.
This evolution has also been reinforced at a national policy level. In 2023, the NDIS Review formally recognised the need for what it called “shared support facilitation” — an independent role to support people who share supports to exercise collective choice, resolve issues and hold providers accountable. This recognition gives sector-wide legitimacy to the work Enliven Community and Choice Collectives have been building, and reflects why it was so important that our brand now matches the authority and responsibility of this role.
In 2025 we took the first step toward better reflecting the evolved Enliven Community. Based on feedback, we renamed this group from ‘Community Cooperatives’ to ‘Choice Collectives’ – something participants told us better defined the group’s purpose. It is not a social group (though connection is often a wonderful byproduct), it is a Collective dedicating their energy to being in control, through collective choices.
But we wanted to go a step further. We have now refreshed our branding with three key goals
- Better represent the true authority Choice Collectives have
- Maintain the approachability of the branding to support participants to see us as as an organisation they can speak to confidentially
- Be more inclusive – through improved accessibility and gender-neutrality, ensure the brand supports every participant to feel they ‘belong’ working with us.
Our branding may be refreshed, but there is no change to what we deliver, and how we work with participants and providers – this is only a new image to catch up to what we’re already doing.
Looking forward, we’re so excited to continue to grow and mature.
Expansion plans see us working with up to 250% more participants by the end of the year, particularly expanding into Queensland. This also involves expanding from currently working exclusively in 10+1 SDA apartment complexes, into shared houses and villa properties where reports and experiences continue to identify a high need for more choice and control. We feel ready and enthusiastic about the days ahead.
This refreshed brand marks an important moment for Enliven Community — not a change in direction, but a clearer expression of who we have become. It reflects the depth of responsibility we now hold, the authority Choice Collectives are exercising, and the trust participants, providers and partners place in us every day.
As we enter this next phase of growth, our commitment remains the same: to stand alongside people who share supports, to safeguard their voice, and to ensure collective choice and control is not just encouraged but structurally protected. The new look simply makes that promise easier to see.
We’re proud of how far we’ve come, grateful to everyone who has shaped this journey with us, and excited for what lies ahead. We invite you to explore the refreshed Enliven Community and continue walking with us as we build a fairer, more transparent, and more participant-led future for shared support.